Global Operations Team (Interpreter/Translator) - Mercari
Mercari, inc., Japan

JD in Japanese follows. JD

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential. For more information about Mercari Group’s mission, see Mercari's Culture Doc.

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Diversity amp; Inclusion is essential for us to achieve our mission.
This, of course, extends to our hiring practices as well. Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our Damp;I Statement.

Global Operations Team mission:

Mercari Group brings together employees from diverse backgrounds. While native languages vary greatly, employees work in either English or Japanese. The Global Operation Team’s mission is not only to facilitate communication between teams, but to remove cultural barriers, ensure the most accurate message is portrayed, and create mutual understanding between members.

(Learn more about Mercari's mission and values here.)

Specific work responsibilities include the following (Interpretation 80%, Translation 20%):

• Interpreting at internal and external meetings/events (simultaneous 90%, consecutive 10%)
  - Internal: Company all-hands (company-wide meeting), product development meetings, trainings, 1-on-1s, etc.
  - External: Meetings with business partners, hiring/engineering-related events, etc.
  * JP EN: 70%, EN JP: 30%
  * Most interpretation services are provided via Google Meet.

• Designing, running, and facilitating events and projects to promote internal communication at Mercari

In addition to the above, you will also be asked to perform the following translation tasks:

• Translation of internal documents to aid Mercari's product development and global expansion (JAEN)
• Translation of external documents including social media posts and owned media (JAEN)
  

The Global Operations Team helps to create an inclusive corporate culture at Mercari through its translation and interpreting work, enabling diverse talent to come together and innovate. We also handle a variety of other areas including product localization, creation of a global culture at Mercari, and event management.

• Shared understanding and belief in the mission and values of our company and of Mercari Group as a whole
• Japanese: Proficient Level (CEFR - C1)
• English: Proficient Level (CEFR - C1)
• At least three years of experience interpreting/translating or equivalent training from an interpretation school
• Ability and stamina to interpret internal meetings for 1 hour by yourself
• Understanding of or interest in learning about the tech industry
• Strong communication and writing skills

• Experience in people management or interest in people management as a career path
• Experience in operating Remote Simultaneous Interpretation (RSI)
• Experience interpreting/translating in a tech or finance-related industry
• Experience in hiring and onboarding new employees of all backgrounds
• Experience in helping to improve the language environment of your organization

• Shared belief in Mercari’s mission and values
• Being a great communicator both within the team and across teams
• Willing to always improve interpretation/translation skills
• Able to focus on the experience we give to our listeners and readers
• Capable of giving and receiving feedback for the team and personal growth
• Able to envision the kind of language environment our company needs and proactively contribute to the team’s growth
• Quick to learn/improve and adjust yourself to the needs of a constantly evolving work environment
• Curiosity to always look for ways to innovate/improve Mercari

Job Rewards and Benefits