Chief Operations Manager
UNSEEN Inc., Japan

UNSEENIT

UNSEEN

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• : IT
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Come join UNSEEN as a Chief Operations Manager at UNSEEN!

Chief Operation Manager is the one that requires a holistic perspective beyond just managing operations. It involves supervising back-office departments such as HR, IT, finance, and general affairs, ensuring these functions collaborate to achieve the organization's overarching goals. Is this something that piques your interest?

UNSEEN's back-office team comprises members with diverse cultural backgrounds, making it a unique and creative environment. In this role, you will support them, provide comprehensive advice, and adopt a multidimensional approach not only for the back-office but also for the success of company-wide projects.

We are looking for an individual with strong self-management skills who can coordinate across various departments, implement the latest operational strategies and systems, and collaborate on their execution. As an open-minded Operations Manager, you will play a crucial role in supporting game developers and contributing to the success of our exceptional back-office team. Let's build a back-office we can be proud of together!

• Leadership: You will serve as the leader of the back-office team, providing direction and motivation to team members. Additionally, you will collaborate with executives to make strategic decisions that contribute to the achievement of the company's goals.
• Talent Management: Maximizing team efficiency and fostering cooperation among team members will be a key aspect of your role. This includes task allocation, progress tracking, and performance evaluations.
• Process Improvement: You will evaluate internal processes within the organization and propose and implement improvements for increased efficiency and quality. This may involve establishing efficient workflows and optimizing resource allocation.
• Budget Management: You will be responsible for budget planning and monitoring, ensuring the proper operation of budgetary processes in collaboration with managers.
• Communication: Facilitate smooth communication both within and outside the organization, effectively conveying information. Build cooperation and partnerships with stakeholders.
• Risk Management: Evaluate and anticipate potential risks, and develop plans to address them. Implement measures to minimize risks.
• Compliance with Regulations: Ensure legal compliance for the organization by adhering to relevant laws and regulations.
• Auditing and Improvement: Conduct audits of processes and operations, identify issues and areas for improvement, and execute improvement initiatives.
• Cultural Promotion: Foster a healthy culture within the back office, cultivating values of cooperation and respect. Acknowledge efforts to support each other and maintain a professional workplace environment.
• Policy and Guideline Development: Develop clear policies and guidelines regarding harassment and ensure that all employees are aware of them.
• Education and Training: Provide education and training to back-office members to promote awareness of and prevent harassment. Ongoing training is also offered to new employees.
• Counseling and Support: Consider offering psychological support and counseling. Create an environment where victims can comfortably seek assistance.
• Transparency and Communication: Encourage back-office members to report issues or concerns to the appropriate superiors or managers, promoting open and transparent communication.
• Office Management: Oversee the day-to-day management of the office, maintaining a clean and organized environment. Effectively plan and execute tasks such as cleaning, facility maintenance, and procurement of necessary supplies.
• Event Management: Support the planning and execution of company events and meetings to ensure smooth proceedings.
• Security Measures: Collaborate with the IT manager to review office security measures and ensure safety. Focus on data protection and risk prevention.
• Employee Support: Provide assistance and support based on employees' needs. This may include new employee orientation and the implementation of health programs.

Requirements

• 5
• : PMPProject Management ProfessionalPRINCE2
• : Certified ManagerCMCe

Job Rewards and Benefits