KOMOJU (by Degica) is the leading cross-border payment gateway for Japan. We power payments for companies like the video game distribution platform Steam and the popular mobile app TikTok. Today, we help thousands of merchants by providing them with the payment infrastructure they need through developer-friendly APIs to integrations on popular platforms like Shopify and Wix; we help our merchants grow in all markets they are expanding.
International at our coreOur founder is Canadian, and about 50% of our employees are non-Japanese. In the engineering team, we use English as our common language, and many people are bilingual throughout the company. Being an international company, we know the importance of bilingualism. We offer all employees a choice between English and Japanese lessons. We hire international professionals who are not yet based in Japan.
Remote work and flextime availableAt KOMOJU we embrace remote work, and you can work remotely from anywhere. We still have an office which you can use if you’d like to, but we don’t mandate you come to it.
You have the flexibility to set your work schedule, provided you work during the mandatory core hours, meet the total monthly work hours, and complete your job duties and responsibilities. When you’re working outside of Japan, we offer some additional flexibility but are still looking for some overlap with Japanese business hours.
DescriptionAre you passionate about helping customers succeed? Do you have a background in financial services, IT, or similar industries? We are seeking a friendly and driven Customer Success Manager to join our team in DEGICA Customer Success Team. As a Customer Success Manager, you will play a crucial role in ensuring our customers achieve their goals and maximize their satisfaction with our products and services. This is an exciting opportunity to join a fast-paced and rapidly growing company, working directly with customers and influencing their success.
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