At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical amp; cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.
The RoleVeeva Vault Clinical Data Management System (CDMS) is changing the way clinical data is managed in the industry. Vault CDMS combines EDC, coding, data cleaning, and reporting into one application. The days of complex integrations limiting clinical data availability are gone; now research teams can make faster and more informed decisions.As a key member of our CDMS Professional Services team, the Senior Consultant will be responsible for four main things as part of a Clinical Study build. 1. Understanding our customers’ data management challenges and needs, establishing and maintaining project scope, timelines, financials, and facilitating communication to ensure a successful implementation based on the customers’ requirements. 2. Leading and mentoring talented project team members implementing and configuring the solution. 3. Train and mentor customers who are working with the Vault CDMS application or are new to clinical trials. 4. Becoming a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and in the future.What You’ll Do
- Manage communication between the project team, customer, and internal stakeholders
- Track and communicate project status, scope, timelines, risks, action items, and budgets
- Work with the project team to scope required effort and define timelines
- Occasionally help with the configuration of Veeva EDC during the development phase
- Mentor project team members and junior consultants in the CDMS Services organization
- Ensure process compliance with all regulatory and Veeva procedural requirements
- Apart from your involvement in Projects, you will participate in discussions with our Product team to convey challenges or requirements specific to your market. You will also have an opportunity to share data management experiences and educate fellow Vault CDMS team members on CDM standards and guidelines.
Requirements
- 5+ years of experience working with EDC clinical software or clinical data management in a project management/consultant role
- Proven knowledge of the clinical trial processes especially related to data collection
- Demonstrated consulting experience (internal or external)
- Ability and willingness to roll up your sleeves to implement a clinical solution
- Proven ability to work independently in a dynamic, fast-moving environment, but also as part of a team
- Logical approach to problem-solving and an excellent eye for detail
- Excellent verbal and written communication, interpersonal, and presentation skills
- Native level Japanese and intermediate level English
Nice to Have
- Direct experience with systems such as EDC, IRT, Coding, ePRO, eSource, and other clinical technologies (Vault EDC, Medidata RAVE, Oracle InForm, Medrio, etc.)
- Direct experience in a software professional services organization or at a CRO
- SaaS/Cloud experience in the delivery of clinical trials
- Life Science, computer science, or related degree
- PMP certification
Perks Benefits
- Flexible working style and no commuting (Work from home for all days and weeks)
- Allocation for self-development in addition to annual fitness aid
- Free onsite stretch program at the office
- Free drink and food service at the office
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.