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Account Manager / ?????????? Job in Japan
BCW APAC , Japan

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Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Apr 1, 2021
Last Date
Jul 1, 2021
Location(s)

Job Description

As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to BCW’s performance by managing client relationships and integrated communication (IC) programs, satisfying and delighting clients, helping, generate new business and growing existing accounts. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.


CORE JOB RESPONSIBILITIES

Client Service:

  • Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic and integrated communications programs that complement the client’s business objectives and deliver results
  • Be a source of creative ideas and effectively use BCW proprietary tools
  • Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team
  • Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints
  • Have strong verbal and written communication skills including development of various types of materials such as Qamp;A, key messages, holding statements, press release etc.
  • Be able to support the senior managers and leaders in resolving client issues
  • Help develop media strategies, write pitch letters and respond to media queries
  • Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities
  • Support the digital media strategy implementation
  • Manage client relationships and be the client’s key contact, counselor and strategic thinker
  • Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.


Business Development:

  • Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients
  • Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders


Talent Management:

  • Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team
  • Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment
  • Provide on the job training to new team members on day to day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines
  • Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner


Financial Management:

  • Record time in system and make supervisors aware of your time spent so our business can be managed profitably
  • Ensure all activities carried out for clients are properly documented and budget and status reports are submitted
  • Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability
  • Manage vendor relationships, costs and invoicing


Agency Responsibilities:

  • Use BCW’s intranet and resources; keep your profile updated
  • Be a brand ambassador and help in recruiting top talent by knowing our capabilities network
  • Adhere to BCW confidentiality and disclosure agreements and code of ethics/conduct

Requirements


  • Proven experience as a Public Relations Officer or a similar PR role
  • Experience managing media relations
  • Strong communication ability (oral and written) in both Japanese and English
  • Professional-level writing and presentation skills in Japanese
  • Background in marketing, researching, writing and editing publications, and design and production, are a plus
  • Excellent organizational skills
  • Strong project management skills
  • Leadership and strong people management skills
  • Ability to work well under pressure and multi-tasking
  • Creative and a problem solver
  • Proficient in MS Office and social media

Benefits

  • ()
  • One Week Holiday*1




  • *2
  • ()


*The job description is a summary of typical job functions and is not an exhaustive list of possible duties. The jobholder’s responsibilities and duties may differ from those outlined above. Other duties, as assigned, may be part of the job.

Job Specification

BCW APAC

Information Technology and Services - Singapore, Singapore