Country Manager - Japan

Country Manager - Japan
Tealium , Japan

1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 11, 2022
Last Date
May 11, 2022

Job Description

WHO WE ARE :Tealium
TealiumTealiumCDPIT2008Tealium JCB, Sony, Cainz, ANA, HSBC, Barclays, Expedia, Hyatt, SportsBet, Nike,
WHO WE ARE :Tealium is the trusted leader in real-time Customer Data Platforms. Founded in 2008 with the promise to provide a better way for companies to collect, connect and activate their 1st party data. Today Tealium has offices around the world including North America, EMEA, Asia Pacific and Japan proudly helping over 1,000 of the world's most innovative brands, including JCB, Sony, Cainz, ANA, HSBC, Barclays, Expedia, Hyatt, SportsBet, Nike, and many others.
Appreciating that our customers' success requires an ecosystem approach, Tealium features over 1,300 turnkey integrations so you can quickly and effectively connect your systems and data including Facebook, Google, Adobe and Salesforce.We believe unified customer data is an organization’s most valuable asset and greatest competitive advantage. We help brands seamlessly unify their siloed customer data and applications in real time and drive more profitable interactions across all touchpoints. Tealium’s CDP enablesyou to connect your data so you can connect with your customers.
WHAT WE ARE LOOKING FOR: The Asia Pacific and Japan (APJ) business is looking for a senior business leader with extensive experience of the Japanese B2B and SaaS technology landscape to lead the Tealium team based in our Tokyo office.
As Country Manager you will be responsible for achieving key Revenue performance metrics across new revenue bookings and customer retention. You will achieve these goals working closely with the Japan Leadership team, developing and implementing ourJapan market strategy and building a high performance, inclusive, and diverse team culture.Tealium is proud of its best-in-class modern SaaS sales and customer success practices and processes. The successful candidate will have a track record of deploying and running similar methodologies in other SaaS businesses in Japan. We are also proud of the value we bring to our customers ensuring they deliver industry leading customer experiences. The Country Manager inJapan will have a strong understanding of the value a differentiated customer experience can bring to an organization and be a willing and able advocate of this value to our existing customers, partners, and prospective future customers.YOUR DAY TO DAY
  • Development and implementation of Tealium’s strategy in Japan, ensuring alignment with APJ and global operating best practices, localized and optimized for the Japan market.
  • You will report to the VP and GM of APJ (based in Sydney) and work closely with the functional APJ leaders across Marketing, Customer Success, Partnerships, and Solution Consulting. You will have extensive experience working in a global matrix organization and have a mature understanding of how to leverage global centers of excellence in the context of a local Japan operation.
  • Working very closely with the Japan revenue teams (sales, SDR, marketing, cs) to position Tealium’s value and competitive differentiators and to ultimately win new customers who meet our Ideal Customer Profile. Tealium uses a Value Selling methodology to ensure we have a clear plan of how the deployment of our solution will quickly deliver quantifiable return on investment for our new customers. The Country Manager in Japan will be the local executive sponsor in all new sales cycles working closely with the Sales Director in Japan and the team of Account Executives to define sales strategy, write and present value based proposals, and build strong relationships with senior executives.
  • Tealium Japan has a mature ecosystem of technology and service partners including AWS, NTT Data, Hakuhodo, Accenture, TIS, Dentsu and Braze to name a few. As Country Manager you will build senior level relationships with our partners ensuring our joint business plans are aligned and delivering mutual value, and looking for new ways to optimize the mutual value of the relationship. You will ensure there is alignment with Tealium’s global partnership strategy looking for ways this can be leveraged in Japan.Our Japanese customers are proud of their investment in Tealium. As Country Manager you will work closely with the Japan Customer Success team creating meaningful senior executive relationships and guiding the overall direction of the relationship. Through your strong understanding of the Japan market and Tealium’s value, you will represent the needs of Japan’s customers in our roadmap and future strategy discussions, bringing Japan’s customers into the discussion so their ideas and feedback can be heard first hand.
  • Being a brand ambassador for Tealium in Japan, you will present Tealium at industry events educating and inspiring companies by developing their digital transformation, customer experience, and 1st party data strategy. You will work closely with the Japan Marketing Director to ensure our corporate marketing messages are effectively localized for the Japan market.
  • Day to day oversight of office operations assisted by our Japan Office Manager.
  • Bring a strong positive cultural leadership style to help set the direction of Team Japan and keep the current team excited and engaged.
  • 15+ years of experience in technology with distinct experience in SaaS and Customer Experience and/or Digital Marketing in Japan, including management of budgets and external vendors/agencies.
  • Extensive domain experience in Business to Consumer industries such as Retail ecommerce, Financial Services, Travel, Entertainment, Utility, Media, and Electronics.A deep experience in the Customer Experience and Digital Marketing industries and an understanding of the evolution and role of 1st party data.You have senior level relationships within the Technology, Agency and System Integrator ecosystem that will directly help the sales and customer experience teams.
  • A track record of having developed and implemented a Japan business strategy in a global technology business, and developed a strong positive culture.
  • Comprehensive Enterprise Sales and Account Management experience including relationships at senior executive and C suite level.
  • Track record of Revenue achievement, exceeding monthly, quarterly, and annual booking goals, growing customer spend and maximizing customer revenue retention.Comfortable running a weekly cadence of business forecasting to meet and exceed monthly, quarterly, and annual quota objectives on an ongoing basis
  • Rigor and attention to detail running deal reviews, and setting standards for pipeline examination and accuracy
  • Responsible for managing the Japan team forecast from field to mid-level mgmt and up to APJ region leadership
  • Ability to accurately forecast based upon realistic opportunity assessments
TealiumCustomer Data Platform(CDP)
WHY YOU WANT TO WORK HERE:The highly relevant and differentiated positioning of Tealium and our Customer Data Platform (CDP) makes this a unique and rewarding career opportunity. Organizations from start-ups to large global enterprises are utilizing Tealium to unify their customer data in real time and drive improvements in their overall data strategy. Over 1,000 global brands trust Tealium, and in an increasingly noisy market we are proud to maintain best-in-class renewal rates of gt;90%. When our customers are happy, we’re happy.
For Japan - We are located in Shibuya Scramble Square on the 38F of WeWork that has a great view of Mt. Fuji! We are also a remote first company with the option to go in the office as freely as you like. We offer support for remote work 50,000 yen, so you are able to get the needed items to help you work efficiently.
We also offer training opportunities and English support benefit to help you take on your next challenge!
TEAL celebrates diversity and is an equal opportunity employer. It is our continuing policy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. TEAL does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.

Job Specification


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