Project Solutions Engineer
Bollore Logistics Asia Pacific, Japan

About the role

The Project Solutions Engineer is a holistically designed role to enhance the strategic collaborations with Bollore Logistics' internal and external stakeholders.

What you will be doing

Based in our Tokyo, Japan office, your main responsibilities include:

Solutions Designing

• Designing and costing solutions in contract logistics (LLP) to support sales and development (omni-channel / eCommerce / Retail / Last mile delivery services)
• Understanding the needs of Bollore Logistics' customers through customers/prospects meetings, consultative communication, RFI/RFQ and challenging situations with appropriate solutions
• Designing solutions in domains such as Logistics warehousing and distribution and delivering comprehensive solutions involving operations, budgeting and information systems

Project Management

• End-to-end ownership of projects from definition to implementation
• Assemble project team with identified resources

Operations Monitoring amp; Performance Control

• Monitor operations and performance on LLP mode
• Support and enhance performance improvement by standard SOP analysis
• Support audit analysis to measure process improvement and define action plans
• Support implementation and best practices sharing through communications and trainings

Account Management

• Lead technical account management

Re-engineering amp; Optimization of Action Plan

• Manage customer re-engineering process to meet performance and/or finance KPIs
• Manage optimization analysis on customer operations to meet cost savings initiatives

Innovation

• Actively involved in the Bollore Innovation program with regional innovation lab
• Propose and structure innovation proposition

Lean, QHSE and CSR

• Be part of the QHSE and CSR program on solutions, projects and processes
• Lean focused - support the implementation of Lean in the region

Requirements

The successful applicant

• Knowledge in Contract Logistics / Warehousing / Distribution / Omni-channel Logistics / eCommerce / Last Mile Delivery Services
• Knowledge in Warehouse Management Systems (WMS) will be a plus
• Native or high proficiency in Japanese language is a must as this role will be engaging with native Japanese speakers and customers
• Engineering background will be advantageous with more than 3 years' experience in the 3PL industry (Engineering / Solutions / Project Management)
• High proficiency in Excel, data analysis
• Confident customer facing individual
• Excellent communication skills
• Commercial mindset
• Continuously seeking to improve process and building relationships
• Ability to listen, analyze and diagnose problems
• Ability to prioritize, solve and escalate issues when appropriate

Job Rewards and Benefits