Job Description
Are you an experienced sales executive with knowledge of building meaningful client relationships and managing sales teams? Are you customer oriented and know how to sell a good product? If yes, read on!
We are looking for a Director of Sales with experience building meaningful client relationships to grow and support our innovation community. This person will contribute to the success of our CIC Tokyo Sales and Relationship Management Team.
ABOUT CIC amp; CIC TOKYOCIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster. We have locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo, and are growing into other cities.
CIC Tokyo is our newest site and the first located in Asia. Opened in October 2020 in one of the business districts of Minato-ku, CIC Tokyo is a one-of-a-kind innovation-oriented center in Japan with a total area of about 6,000 square meters on the 15th and 16th floors of the Toranomon Hills Business Tower. We provide a vast workspace with the capacity to house more than 250 companies. CIC Tokyo is centered on companies that aim to grow, and communities and services that are looking to accelerate their business growth and global expansion.Learn more about us here.
YOUR DAY-TO-DAY WORKYou will serve as the most senior member of the CIC Sales amp; Relationship Management Team and work with prospective clients to determine if CIC is the right place for them to start their business. You will be directly responsible for the team’s performance, sales and you will provide strategic guidance for the sales team and efforts.You will also support the General Managers when needed, navigating external partnerships and representing CIC regularly in the larger Tokyo innovation community. You will additionally help drive the creation and implementation of new programs and initiatives around marketing efforts, new sales, client support, and overall business development and expansion. You will report to the GM of Sales amp; Marketing.
In addition to the above you will:• Manage the Sales and Relationship Management team, including general team management, sales, client management and training.• Responsible for sales system management and revenue/goal tracking for the site; also identify less-than-ideal processes and improve them accordingly.• With the GM of Sales amp; Marketing, drive the creation and implementation of new programs and initiatives around new sales, marketing, client support, and overall business development, both independently and in support of GM.• Act as a contact to high profile clients and partners to work with them on their needs.• Lead broker outreach and maintain fruitful broker relationships to drive large leads.• As Represent CIC at onsite and offsite events, tours and speaking opportunities, oftentimes in place of GM.• Grow, coach, lead the Sales and Relationship Management team.• Work closely with the Community Leader to ensure Sales and Relationship Management and Operations teams are as strong as possible by incorporating input from external departments.• Collaborate with other teams to connect clients, assist in voicing the CIC mission to external partners, and strengthen the sales pipeline.• Act as a reliable and resourceful partner to the GM on client issues that escalate.• Collaborate with the Venture Café Tokyo team to ensure cohesion and community engagement (both CIC Tokyo community and Venture Café Tokyo community).• Represent the CIC Tokyo campus to the global organization and be responsible for deep understanding of CIC’s global practices and CIC’s DNA. Ability to implement it locally and share local learnings back to global teams.
ABOUT YOUYou are a professional with a complementary set of skills and style to represent CIC to prospective companies and support current clients at the highest levels of service as well as managing team members. You are an articulate and ethical individual who has strong written and verbal communication, organizational skills, time and team management skills.
More specifically, as our ideal candidate, you are:• Committed to work you consider mission based. You see your work as an opportunity to make a powerful contribution to a larger effort.• Able to own and manage your multiple tasks and get the details right.• Capable of fostering and maintaining positive working relationships with potential clients,clients, colleagues, building management, and vendors. You are a true team player.• Comfortable working with everyone, treating everyone as an equal.• Demonstrably successful in the work you have performed so far, and you have learned difficult lessons that only challenging times or failure can teach.• Able to make deci
Job Specification