Manager/Sr. Mgr - Revenue Execution Operations
Tealium, Japan
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Sep 8, 2022
Last Date
Oct 8, 2022
Location(s)
Job Description
WHO WE ARE
Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data spanning web, mobile, offline, and IoT devices so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.
Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.
Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.
Tealium = Teal + Helium.Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought.Helium: we rise above, a kinetic force that elevates our customers’ and our experiences beyond all others.
We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.
WHAT WE ARE LOOKING FORLocation Tokyo, Sydney, or Singapore
The APJ Manager will be responsible for partnering with sales and account management to negotiate customer agreements and coordinate approvals for service orders, and pricing. This position will establish productive relationships with Legal, Finance, Sales/ Sales Leadership, Customer Success and Revenue Operations to drive deal efficiencies. This person needs to be an energized collaborator, proactive problem solver, and excellent communicator with a customer-centric mindset.S/he must be a key enabler of deal formation and execution with a focus on minimizing sales cycle times. S/he will be expected to accelerate decision-making by actively facilitating reviews, managing critical issues and approvals and helping the sales, account management, finance and legal teams with deal-related activities. S/he will be used to rolling up the sleeves, working massive sets of information, and creating solutions to problems that have not been tackled yet.This is a unique opportunity to work alongside multi-functional business leaders and teams to strengthen the execution quality of a high growth, global sales strategy.
YOUR DAY TO DAY
Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data spanning web, mobile, offline, and IoT devices so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.
Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.
Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.
Tealium = Teal + Helium.Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought.Helium: we rise above, a kinetic force that elevates our customers’ and our experiences beyond all others.
We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.
WHAT WE ARE LOOKING FORLocation Tokyo, Sydney, or Singapore
The APJ Manager will be responsible for partnering with sales and account management to negotiate customer agreements and coordinate approvals for service orders, and pricing. This position will establish productive relationships with Legal, Finance, Sales/ Sales Leadership, Customer Success and Revenue Operations to drive deal efficiencies. This person needs to be an energized collaborator, proactive problem solver, and excellent communicator with a customer-centric mindset.S/he must be a key enabler of deal formation and execution with a focus on minimizing sales cycle times. S/he will be expected to accelerate decision-making by actively facilitating reviews, managing critical issues and approvals and helping the sales, account management, finance and legal teams with deal-related activities. S/he will be used to rolling up the sleeves, working massive sets of information, and creating solutions to problems that have not been tackled yet.This is a unique opportunity to work alongside multi-functional business leaders and teams to strengthen the execution quality of a high growth, global sales strategy.
YOUR DAY TO DAY
- Review deal financials, pricing and business risk. Provide guidance on complex deal structures and discounts to support our overall business strategy. Elevate specialized issues to appropriate business partners for resolution/approval and use tact and business acumen to build consensus. Be directly involved and lead complex deal structuring transactions with our field leaders to advise and support.
- Ensure appropriate expertise, review and approvals are applied to the execution of all service documents and sales orders. Effectively resolve and champion conflicts arising between internal operational processes and customer needs.
- Operate as an escalation point for business partners for quote-to-cash operations and ensure compliance with published sales and business approval policies.
- Act as the primary liaison for all cross-functional business partners involved in the order process to facilitate deal closure.
- Ensure data hygiene in all related systems and that clean and accurate service order/contract data is entered in Salesforce. Manage dashboards and reporting as needed.
- Develop analytical frameworks, tools, and techniques to plan, communicate, and execute short/long term business strategies globally.
- Help identify opportunities to improve business efficiencies and lead efforts to scale best practices.
- Partner with senior management and other teams (Legal, Finance, Pricing, and the field teams) to implement changes that drive improved effectiveness, efficiency, and scale.
- A bachelor’s degree is required
- 5+ years of experience in a Deal Desk in a software or related technology company
- 6+ years proven professional with a combination of experience in Sales, Operations, or Finance
- Must be proficient in Japanese language - reading and writing
- Salesforce or similar CRM experience required
- Proven track record partnering with Sale
Job Specification
Job Rewards and Benefits
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