Contrast Security Makes Its Debut on the Inc. 5000 List of America's Fastest Growing CompaniesContrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks, heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities, prevent data breaches, and secure the entire enterprise from development to operations to production.
About the PositionContrast Professional Services is on a mission to make modern software applications secure. We work closely with Security and Development teams worldwide, applying our expertise with the Contrast Application Security Platform to secure the complete software development life cycle.
Our team is searching for application security professionals who are passionate about their work and motivated to see customers wildly successful with the Contrast platform. The ideal candidate enjoys solving complex technical problems and making personal connections that strengthen our relationships with Customers.
As part of the broader Contrast Customer Success organization, you’ll link technical strategy to business value. A rewarding day at the office means you’ve solved some real-world problems leveraging your product expertise, technical acumen, and a clear understanding of what the customer is trying to achieve.
What You Can ExpectYou’ll play a critical role during a time of significant company and team growth. During the first month, you’ll dive into the Contrast platform and learn an exciting technology that improves how software development teams secure their code. You’ll be immersed in DevSecOps and understand what Shift Left means. Within 3 months, you’ll be engaging directly with Contrast customers, from Fortune 100 to technology leaders and ISVs, to help implement security programs and solve complex organizational and technical challenges.
To succeed, you’ll need to be highly adept at analyzing existing customer processes, defining the ideal end state, and helping the customer evolve their processes to this desired end state. The position requires a deep understanding of a DevOps-oriented SDLC and the ability to evangelize how Contrast products can fit into that process and perform the necessary integrations to automate security testing fully.Responsibilities
- Plan and deploy Contrast technology throughout the customer’s SDLC; which involves installation, configuration, and custom development to ensure optimal results
- Provide expert guidance and ensure customers are rapidly adopting Contrast products
- Troubleshoot complex customer issues
- Conduct strategic and operational reviews to communicate Contrast value to the customer as well as to evaluate future needs and direction
- Collaborate with Product Management on new features and product design that will further adoption and implementation success
- Build long-term customer relationships by serving as a trusted advisor
Qualifications
- You’re a security expert or eager to become one
- You want to love where you work, and Contrast’s core values matter to you
- 5+ years of experience delivering professional services or technical account management for security technology and/or DevOps solution vendor
- Demonstrated history of helping customers transform their operational processes to leverage new technologies
- Demonstrated ability to be a hands-on technical expert, whether as a software engineer, DevOps guru, root administrator, or ethical hacker
- Enthusiastic, upbeat demeanor and a customer-first mindset
- Ability to travel up to 33% as needed
- Vaccination (COVID) is currently required to travel and visit customers/attend events
- Bachelor’s degree or higher: preference for computer science and mathematics degrees
- Bilingual (Japanese and English writing and speaking)
We are focused on building a diverse and inclusive workforce. We encourage you to apply if you’re excited about this role but do not meet 100% of the abovementioned qualifications.What We Offer:
- Competitive compensation (salary + equity)
- Opportunity for growth and personal development
- A fun and dynamic company culture full of passionate and driven colleagues
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We are changing the world of software security.Do it with us.We believe in what we do and are passionate about helping our customers secure their business.If you’re loo